Remote Database Access
Access Requirements
AFFILIATION: Remote access to the online databases is only available to current DYC students, faculty, and staff. DYC Alumni and DaVinci students are not eligible for remote access based on licensing restrictions of the database vendors.
REGISTRATION: All registered students' ID numbers are automatically added to the library's records at the beginning of each semester. Registration forms are also available at the Circulation Desk. New Faculty and Staff: Please email your ID number to shermant@dyc.edu (from your DYC email account)and you will be added to the user authentication system.
How can you verify your registration? Go to the Off-campus Login page and enter your name and barcode number. If you are taken to the database overview page, you are registered.
Most Common Access Problems
BARCODE NUMBER: Are you using the correct barcode number? Your barcode number is located on the back of your DYC ID card. If you have recently obtained a new DYC ID card, the barcode number has changed.
If you are registered with the Library but your barcode number doesn't work, contact the Systems Librarian at 716.829.8116: On voicemail, leave your name and the number on your card.
BROWSER: What browser are you using?
- Recommended browsers include Internet Explorer and Mozilla Firefox. Many patrons have found that problems with one browser are not present with another browser.
- Make sure that you are using a current or recent version of the browser software.
- AOL: The AOL browser will not work for off-campus access to the databases. If you use AOL, first log on to AOL then open another browser such as Internet Explorer or Firefox to access the databases.
BROWSER SETTINGS
- COOKIES: Is your browser set to accept cookies? Your Internet browser should be set to accept cookies. Check your browser's Help file for instructions on cookie settings.
- POPUP BLOCKER SETTINGS: If you are using a browser or firewall that blocks popups, you will need to change the settings of the browser or firewall to allow popups either temporarily, for a particular site, or for the duration of your session.
- PROXY SETTINGS: If you have your browser set for a specific proxy server, you may need to change your browser settings to automatically detect proxy settings. When using Internet Explorer, go to Tools > Internet Options > Connections > LAN settings, choose Automatically Detect Settings, click OK, then close and re-open Internet Explorer.
- JAVA: If you use Windows XP SP2 or Internet Explorer 6.0, you will need to install the Java Runtime Environment separately as this browser version does not install it automatically. Download and install the Java Runtime Environment for your operating system at (SUN/Windows: <http://www.java.com/en/download/windows_automatic.jsp> -OR - MAC: <http://www.apple.com/java/>. For Internet Explorer 5.x: Go to the Tools menu and select Internet Options. Click on the Security tab. Select the Internet icon at the top. Set the security Low. Next choose the Advanced tab. Enable Java.
NO LOGIN BOX -- CAN'T LOGIN AGAIN:
- CLEAR COOKIES: After your first attempt to login, you will need to clear the cookies in your browser before attempting to login again. For example, in Internet Explorer go to Tools > Internet Options and click the Delete Cookies button.
MODEMS: To avoid being disconnected while online, you can temporarily disable call waiting by adding *70 before the number for your Internet service provider.
MACs: MAC users should make sure that cookies are enabled in their browser and if using IE 6.x, that the Java Run Time Environment is installed. <http://www.apple.com/java/>
WEBAUTH.EXE and DOWNLOAD MANAGERS: All download managers or download accelerators should be turned off or disabled when connecting to the online databases. These services see the “webauth.exe” that is part of the authentication URL as an executable that must be downloaded first before you can access the site and this is not the case. Examples of such services that should be disabled or turned off include: Speed Bit (speedbit.com, download accelerator), GetRight (GetRight.com), Netscape's Smartdownload and GetBot (getbot.com, download manager). Software such as RealDownload or ad-blocking software can also interfere with Remote Access.
Assistance
If you are still having problems accessing the online databases, please contact a Reference Librarian at 716-829-7747 during Library Hours.